I bought a Nintendo 3ds that wouldn't read games so I opened a paypal case. PayPal told me ths buyer agreed to a full refund and to send the item back and provide tracking which I did. 2 weeks later paypal denied the case saying the item was significantly different. So now I have no item and no refund. Why did PayPal tell me to send it back and then deny the case ? What should I do now? I'm trying to speak to them on chat but I've not gotten through yet.
... View more