Hi Cary8, I ultimately got the puzzles after about 2 months, give or take. The puzzles aren't at all what I thought I was buying but I got product. I've ordered items from China before and have never been disappointed so I do hope this group is an outlier. My rule of thumb when ordering from overseas is if I can afford to loose the money I'll order. Going forward my purchases will stay between Canada and the US. My best to you ...
... View more
I had the same problem but ultimately got the product. So maybe hang tight? It took a while - 2 months give or take. I found an email (some gmail account) associated with Shenzhen and let them know I was going to report them to Paypal if they didn't contact me or ship the puzzles and then I got the product. I kept the email very nice. At the end of the day how can Paypal get you the money back? How does that actually work? Paypal can't go into someones bank account and take money back, can they? I now look at every web site I order from and if they are not located in the US or Canada I won't order. I've had a similar problem on Amazon ... product not at all as described - came from China. That said I've mostly had great experiences ordering from China. Will continue to keep my money between Canada and the US.
... View more
Has the situation been resolved? I’m curious as I’m experiencing a similar problem. Yes ordered September 24 and still no product. Maybe things are super slow due to Covid?
... View more