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since ‎Sep-18-2020
Country: United Kingdom
Type: Personal
Okuri
Okuri Contributor
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Re: Paypal and GDPR?

by Okuri Contributor in Disputes and Limitations Archives
‎Feb-17-2021 02:53 AM
‎Feb-17-2021 02:53 AM
Unfortunately I was never able to sort it out. I’m extremely angry with Paypal as they are refusing to delete my information even while trying to use GDPR. I’m not sure why they refuse to wipe my information if my account is permanently limited. ... View more

Paypal and GDPR?

by Okuri Contributor in Disputes and Limitations Archives
‎Sep-28-2020 11:09 AM
‎Sep-28-2020 11:09 AM
Hey everyone,   I made a post about a week ago regarding my account being permanently limited. I've been through phone support and they won't do anything about my situation.   At this point I just want to close the account and remove all information on it. Now since they won't allow me to close the account can I somehow do this through GDPR? Are Paypal compliant to GDPR within the EU (or the UK)? It's been an absolute headache trying to sort this out. I've had the account for 9 years and out of the blue they blocked it last week.   From my understanding GDPR gives me the right to have control over my information and how it is used, so could this help me in anyway to completely close my account?   Any help would be appreciated. I'm pretty much at a loss. ... View more
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Limited access to account

by Okuri Contributor in Disputes and Limitations Archives
‎Sep-18-2020 01:46 AM
‎Sep-18-2020 01:46 AM
Hey everyone. The other day I received a text from paypal saying that my account has been limited. I didn’t think much of it as I thought it was a fake text. Fast forward a day later and I log into my paypal account and the message is there stating that my account is limited, so I go through with it and provide all the information needed such as bank statements and proof of ID. While I did that I decided to call up customer support, managed to get through and was told that they will lift the ban and that it should take 24 hours to do, I get an email a few hours later stating that my account has been permanently limited and that I could no longer use it to receive any kind of payment or to make any payments. I have pending orders in my paypal account that needs to be payed to the merchant in the next month (preorder). I tried to call again but was put on hold for 2 hours and could not get through. So here we are now, I have had this account since 2011. What do I do? Please help! ... View more
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