I have done all of what Tony suggested and got nowhere. PayPal staff are totally incompetent and absolutely no phone staff working in U.K. They are just milking the government and providing zero service. I am looking at starting a legal action to sue them. Anyone wanting to join me is welcome, they have kept my money illegally for seven months now
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I have exactly the same issue. PayPal have evidently furloughed all their U.K. phone staff and do not care on jot about their customer service. I too have written to them three times, without a reply. They are just sitting on my money and laughing at me. I am considering legal action to recover my money
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I am divorced and no longer have a UK address. I have moved to a France where I have a new account. However no matter how I try and tell PayPal this they do not seem to understand and just keep demanding my address confirmations in Uk. They never ever answer their UK phone number over 100 times I have tried and when I message them I get a new person who never reviews what I have told them. Please how can I get PayPal to listen to me and close my UK account and give me my money which is quite a lot
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