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since ‎Aug-26-2020
Country: United States
Type: Personal
j_a_s
j_a_s Contributor
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Latest Contributions by j_a_s
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Re: Major security flaw - the system keeps re-enab...

by j_a_s Contributor in Managing Account
‎Dec-11-2021 05:13 AM
5 Kudos
‎Dec-11-2021 05:13 AM
5 Kudos
Once you log in you have to actively log out otherwise you'll stay logged in forever. Every time I do a payment, I have to go into PayPal and log out. You shouldn't have to take that extra step - the system should automatically log you out when you leave or time out after a certain length - but it doesn't. That's a separate issue from the auto-login problem. It's shocking that a financial company doesn't take the most basic security precautions. ... View more

Re: Major security flaw - the system keeps re-enab...

by j_a_s Contributor in Managing Account
‎May-22-2021 08:21 AM
1 Kudo
‎May-22-2021 08:21 AM
1 Kudo
It’s under Settings then Security. You should see an option that says Auto Login or something like that.  ... View more

Major security flaw - the system keeps re-enabling...

by j_a_s Contributor in Managing Account
‎Aug-26-2020 01:36 PM
54 Kudos
‎Aug-26-2020 01:36 PM
54 Kudos
I've been dealing with customer support all day over this issue and they say they can do nothing but I want to raise it here as well since it's a major security flaw. Paypal is a financial site and therefore security controls should be very strong. I always log out whenever I complete a transaction and I never click the "stay logged in" button that's always presented. Now, every time I log in, I get an email saying "We've made it easier for you to check out with PayPal. Since we recognize this device, we'll automatically log you in so you can skip typing your password at checkout! ... If this is a shared device, or you don't want us to automatically log you in, we recommend that you turn this feature off." I go in and manually turn the feature off. Then the next time I log in to make a transaction, I get the same email again, the feature is re-enabled again, and I have to go in to manually turn it off again. This is totally unacceptable. I'm the only one who should be able to determine if my device is trusted and and if I want to enable auto login. I was told that there's nothing they can do and that I'll simply have to manually disable the feature every time. This is a major security flaw and it's a big deal. I was told that my concern has been escalated but I'm posting this here in the hopes of raising the visibility of this issue. Thanks.  ... View more
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