PayPal Community

John86y3 · ‎Oct-11-2023

There is no "Staff account settings" in the app, at least not in mine. You have to go to my.zettle.com ( instead of PayPal.com) on the left side look all the way down at the bottom you will see Settings. Click that, then click Staff users. Add the user. The user must then follow the link in their email to set up a zettle account. Then the must go to the app and click "Staff login." The regular login in the app is for the main account holder. The procedure to add users seriously needs some work.

John86y3 · ‎Apr-21-2023

How can I get an email notification each time a payment is accepted through Zettle? I currently receive email notifications when I receive payments directly through PayPal online, but I'm not receiving notifications for payments received through Zettle. Thank you!!

John86y3 · ‎Apr-10-2023

I'm having trouble adding users to Zettle Point of Sale app. Here's what I've tried: I add users using the PayPal website. User gets email invite and sets password. User can then only login using username - not password. In the Zettle app, I click Get started. Try to login with username. Spinning circle forever. Or click "Staff Login." Zettle doesn't accept username and says email/password are invalid. Reset password does not send a link. Help!!!

John86y3 · ‎Apr-25-2022

Figured it out: You need to go to the button settings - "Step 3: Customize advanced features (optional)" Under "Take customers to this URL when they cancel their checkout" Add a URL. Then the "Continue shopping" link does show up on mobile. 🙂

John86y3 · ‎Apr-25-2022

I have Shopping cart buttons for a few different products on my website. However, for some of the buttons, when I click "Add to cart" from an iPhone, the "Continue shopping" link at the top of the page does not get shown. I cannot figure out why this is. Thanks in advance for your help!

John86y3 · ‎Apr-09-2022

My organization uses PayPal Here to sell items in person. We have several users/salespeople. Sometimes we have a sale in our transaction history, and we don’t know who made the sale and need to figure that out. How can we identify the salesperson who made a particular transaction? I do not see that information in the transaction details. I only see the name of my organization and my merchant ID, but not the user who made the sale.

John86y3 · ‎Aug-23-2021

I see that PayPal has modified their fee schedule: https://www.paypal.com/us/webapps/mpp/merchant-fees I see that the rate for approved charities is 2.2% + $0.49. Is this the fee for online as well as PayPal Here payments? Thank you!

John86y3 · ‎Oct-28-2020

I created an Add to Cart button (Pay & Get Paid -> Paypal buttons -> Add to Cart). I set the options and went to View and Save Code. I clicked Create a View Cart button. That takes me to the "Create PayPal payment button" page. However, this page does not show me any preview under "Customer's view" and does not do anything when I click "Create button" Help!!!

John86y3 · ‎Oct-27-2020

I have set up an "Add to Cart" button. I chose Yes under "Can your customer add special instructions in a message to you?" However, when I test the button, it does not allow the customer to add instructions. Can anyone please help me to figure out a way to get this to work? It seems that the feature is no longer supported by PayPal, and I need to figure out what code to add to allow the buyer to add instructions.

John86y3 · ‎Aug-20-2020

I created a donate button. This takes my patrons to the paypal site. The name of my organization gets cut off by one character when I view this on my iPhone. For example: Donate to: Young Men's Club of America Chapter 1234 5 How can I have Paypal put a line break before "Chapter 12345" so that the 5 doesn't go to a line by itself? Thank you!!

PayPal Community

Re: Unable to add Zettle user

How can I get email notifications when Zettle paym...

Unable to add Zettle user

Re: Continue shopping link doesn't show on mobile

Continue shopping link doesn't show on mobile

How to identify transaction salesperson?

New PayPal charity fee rate

Create View Cart button does not work

Help adding instructions to payments

Last character of company name cut off