Opened not receive then needed to change to not as described but they closed it in their favor before I can send proof of what I receive. I have emails between seller and I, pictures of package received and item.
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I opened it not receive then I got it but it was wrong item by then dispute or claim was closed in their favor now I can’t reopen it or can I? But how
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How can I reopen a dispute or claim that went in seller favor? I have proof I didn’t receive correct item ordered, instead I got paper masks, they “said” it was resent. They totally took my money, gave me a run around. I need a refund. Like I said I have pictures and emails between seller and I. They admit it was sent wrong, I could get a refund, then they just stopped replying. I was want my money back
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I have no idea. Seller said I received it. But I got proof I received wrong order and they admitted they sent wrong item. But I lost my money at the end, still haven’t received it or money back.
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I ordered a printer $50. I have pictures- received 2 paper face masks. Again I have pictures. I have the messages with the seller that they did send wrong products, they’d resend right items. I never received anything, opened a case. I lost because they said I received my order- which was the wrong order. I found the messages now that the case is closed. I deserve my money back. What do I do now, this isn’t fair. How can I get my money back. I can upload the proof I have.
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