My account has been limited since 2019 due to sharing some account information with another account that has a negative balance. PayPal states that if I'd like to restore my account, I need to resolve the issue in the impacted account (the one with the negative balance), or contact them if the impacted account doesn't belong to me and I need to appeal. The other account does not belong to me, it belongs to my EX who used some of my information (not sure which) on his account without me knowing, then proceeded to have issues with PayPal which led to him having a negative balance. He refuses to resolve the issue on his end. I've tried contacting PayPal to appeal these account limitations, but it's always a dead end. They either reply with something completely irrelevant to my question, or tell me I have to resolve the negative balance in the other account (which I can't, because it doesn't belong to me). Does anyone know how I can appeal these limitations and receive an actual response related to this?
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