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since ‎Jul-22-2020
Country: Australia
Type: Personal
sophfabian
sophfabian Contributor
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PayPal is not granting me access to my money

by sophfabian Contributor in Disputes and Limitations Archives
‎Jul-27-2021 07:19 AM
‎Jul-27-2021 07:19 AM
Last year I was using PayPal for Depop. I was only 17 which lead to my account getting limited. The limitation never lifted because I couldn’t prove I was of age so I messaged them for access to my money. I talked to multiple people from PayPal and one person finally said he could lift the limitation for a temporary period so I could cash out my locked $200. The limitation was never lifted and instead from then on my message centre changed. Ever since I’ve been trying to contact PayPal multiple times via. Messenger, message centre etc. and no response. What should I do? I’m 18 now ... View more
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Underage account limited

by sophfabian Contributor in Disputes and Limitations Archives
‎Sep-28-2020 04:36 AM
‎Sep-28-2020 04:36 AM
I've received an email from PP to confirm my identity (DOB, address, name) and that my account has been limited. I don't know what I was thinking when making an account but from pressing the "Go to Paypal" button, it says I registered my birthday for **/**/2000. I am 17 currently. It will also not let me submit my information; meaning I can't proceed with verifying my information. I have not yet been asked to show any documentation. What should I do? **I have also read up about underage people using PayPal. I am now aware that you have to be 18 to use it, not sure why I don't recall knowing that. I opened account to buy and sell on depop. I currently have $200 that I can't touch. Will I be able to get that money? ... View more
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  • Account Limitations

Re: Am I being scammed??

by sophfabian Contributor in Payments Archives
‎Aug-27-2020 04:38 PM
‎Aug-27-2020 04:38 PM
They sent me link to their business account, and ticked the box to pay as goods/services. The money is pending in both accounts supposedly. The money left my bank account yesterday, but hadn’t been transferred when I asked immediately if they received it. The echeque clearance day was for yesterday (27th). I have opened a dispute for clear communication and pressed the “refunds” option. ... View more

Am I being scammed??

by sophfabian Contributor in Payments Archives
‎Aug-27-2020 02:28 AM
‎Aug-27-2020 02:28 AM
I bought shoes off a seller on Depop. They insisted on paying outside of the app to avoid fees, and pay via Friends & Family (again, to avoid fees). I paid extra through Goods & Services for the protection + to cover the fees they so badly want to avoid. Ended up paying almost 300AUD. Two days later they message me saying they sent the wrong shoes, and asked if I would like to keep those instead. They also asked for my phone number because it is 'needed' to contact me when the item arrives (I have sold a few things online before, and have never needed a number? -- they also told me that they would send me my tracking number). I did not give my phone number, and asked why they would need it if they have already sent me an [incorrect] pair of shoes. Buyer then responds saying "they" need it (referring to a third party I am unaware of), and they realised they sent me the WRONG SIZE. Is it the wrong shoe, or size they sent? They agreed to give me a refund, but then stated there is no option to issue a refund for me on their PayPal. There isn't an option for me to request a refund on PayPal either, perhaps it being a pending plays into it? But if it was pending then why would they already be preparing shipment??    Am I being scammed, or am I being overly paranoid? ... View more
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