I bought shoes off a seller on Depop. They insisted on paying outside of the app to avoid fees, and pay via Friends & Family (again, to avoid fees). I paid extra through Goods & Services for the protection + to cover the fees they so badly want to avoid. Ended up paying almost 300AUD.
Two days later they message me saying they sent the wrong shoes, and asked if I would like to keep those instead. They also asked for my phone number because it is 'needed' to contact me when the item arrives (I have sold a few things online before, and have never needed a number? -- they also told me that they would send me my tracking number). I did not give my phone number, and asked why they would need it if they have already sent me an [incorrect] pair of shoes. Buyer then responds saying "they" need it (referring to a third party I am unaware of), and they realised they sent me the WRONG SIZE. Is it the wrong shoe, or size they sent?
They agreed to give me a refund, but then stated there is no option to issue a refund for me on their PayPal. There isn't an option for me to request a refund on PayPal either, perhaps it being a pending plays into it? But if it was pending then why would they already be preparing shipment??
Am I being scammed, or am I being overly paranoid?
