I plan to write to the corporate office once I get the letter from the Post Office stating the package was delivered to a different address. <removed> Absolutely no excuse for the way we are being treated with this fraudulent company.
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I started a claim in June, never received the package. Company has now sent another tracking number that shows package was delivered. Not here, it wasn't. I can't get to a real customer service agent and my frustration is growing.
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