Exactly!!! I provided them with a written statement that I never received this item from the USPS supervisor. So terrible they keep ruling in this company’s favor. I have lost a lot of faith here.
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Same exact thing happened to me. I had a heads up from this forum and I filed a claim with the USPS before it showed delivered. When it finally did show delivered it was a completely different tracking number! Got written confirmation that the said package went to my city but not to be. I am appealing my case but I don't have too much faith at this point. So sad.
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