Shenez100 New Community Member Jul-03-2020 12:38 PM United Kingdom #limitation #accountlimitation #accountclosed #accountban PayPal never explains why they will not let me have an active account. Here is my letter of complaint to Them 03/07/20 Hi as a user of PayPal I have been thoroughly disappointed by how many times you have limited my account without ever explaining what it is that I am doing to a pose a risk to other users or to go against the acceptable user policy in effect I am losing money as a private seller not being able to use eBay or depop I am very despondent disheartened of disappointed in why there is always a massive brick wall against which I will beat my head every time I phone up this company and do not get an adequate response or explanation as to exactly very specifically what is that I have actually done wrong. I am not fraudulent, I'm not a dishonest person, I work and pay my taxes, I have legitimate bank accounts with adequate funds and I sell only authentic items on eBay and Depop; if something is not designer then I will say as much and Proceed of course to list it as: an unbranded item. Please before I take this further and now go to the Financial Ombudsman and from there possibly seek legal action, I would like to know from yourselves what it is that you are not happy with? when I tried most determinedly last to set up a PayPal account last week a new one and within 24-hours again without any explanation whatsoever, you had closed it down?? that PayPal email is: I really cannot overstate my disappointment but how I've been treated by PayPal I am being made to feel like some sort of Criminal and yet there are hundreds of people who sell fake items on eBay pay-plus month you can check your records I was scammed by a woman who sold me what was meant to be a genuine San Laurent Niki tote bag and she took from me £818 which you kindly refunded as even when the fake item has been returned to her she then declined to give me the money so you stepped in That Paypal account is: As you can see and you know that these are my accounts I have attempted to open one again and again but to no avail and without any adequate explanation if you didn't close down my first one I wouldn't have tried and tried I just don't see what it is that is going wrong when I try to use eBay for example I still have an account with them where I can purchase stuff they have no problem with me so why is it as soon as I link your account you close it down? I look forward to either an adequate response regarding the above complaint or, certainly my next step is to go to the ombudsman as outlined. Kind regards Shenez <removed>
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