Hi, I recently purchased an item from eBay. The item never arrived and I messaged the seller to let them know. The seller asked if I could wait one more week - which I did, but my item never arrived. I was about to formally request a refund when the seller automatically issued the refund and closed the case. The problem is that the seller issued the refund to a credit card not known to me. The other problem is that I did not use Paypal to purchase the item - rather I used Afterpay with my Visa card. The seller, however issued the refund to a Mastercard. I do not even own a Mastercard. I hope someone can help me. Much appreciated.
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