Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎May-30-2020
Country: United States
Type: Personal
Roakz
Roakz Contributor
Contributor
2
Posts
0
Kudos
0
Solutions
The Return
Active
View all
Latest Contributions by Roakz
  • Topics Roakz has Participated In
  • Latest Contributions by Roakz

Account Limited

by Roakz Contributor in Disputes and Limitations Archives
‎May-30-2020 08:29 PM
‎May-30-2020 08:29 PM
Hello, so recently i got some Live stream donations and one person canceled TWO donations they sent for some reason, but i think PayPal saw it as unhappy customers to they limited my account, but all payments received are just donations, how do i fix this, i can't follow the steps to make my account not limited because one of them says "Provide purchase receipt from your supplier" which i don't have any receipt because these were just simply donations from my live stream viewers, how do i resolve this? ... View more

Live stream donations on hold.

by Roakz Contributor in Disputes and Limitations Archives
‎May-30-2020 07:58 PM
‎May-30-2020 07:58 PM
Hello, so i'm a YouTube live streamer and i have recently i have received tips through Stream Elements tipping page, i linked my PayPal and got donations total of $41, now for about 2-3 weeks i wasn't able to accept any of the donations because i had to verify my PayPal account by linking a bank, so i waited to get some bank information, and about 2 days ago i linked my bank and confirmed my account, but now my PayPal account is "Limited" for some reason, i have to upload a Photo ID, and customer receipts, which i'm not selling ANYTHING, these are simply just donations, and as soon as i verified my account, i got like 10 emails at once saying all my transactions were put on hold, and now i have to provide virtual "shipping dates" and wait for the "customers" (donators) to verify the date, which is confusing, because all these transactions are just donations, how do i fix this?  ... View more
Labels:
  • Labels:
  • Account Limitations
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!