PayPal Community

I can't resolve the issues when I do not have a bank account meaning I don't have a bank statement. So what do I do now? I need to unblock my account so I can close it. ... View more

I'm a CSR for a small company and this is an ongoing issue. There is literally no way to contact them to have this fixed. It is an internal problem.   I receive 10 to 15 orders a day from PayPal missing the apartment number. I am at my wit's end. ... View more

I did but PayPal just sent me this Hello Jakobus Nel, We received the claim(s) you filed on 10 June 2020. We have reviewed this transaction(s) and are denying your claim(s). This decision was made because this transaction was not unauthorized. We're sorry for any problems you may have experienced with the transaction(s). Learn More about PayPal Purchase Protection You can learn more about PayPal Purchase Protection and how we investigate problem transactions by clicking Legal Agreements at the bottom of any PayPal page. Then, simply click PayPal User Agreement and Protection for Buyers.  Transaction information: Dispute Case ID: PP-D-70595410  Transaction Amount: ‪95.35 EUR‬  Dispute Amount: ‪95.35 EUR‬  Transaction ID: 2KF0995644088820L  Transaction Date: 9 June 2020 Thanks, PayPal ... View more

You're almost welcome. About contacting someone at PayPal I have no suggestions for that, they're not responding to messages or email on this days. The worse customer support I've ever seen!! ... View more

Well, if PayPal is asking for verification and you can't verify your account, your only choice is refund. Talk with the people who sent the money to you, let them know that you need to refund their payments and encourage them to send the money back to your new legal account. That's the only available choice, otherwise PayPal will limit your account and hold your balance for 180 days before releasing it for withdrawal IF ELIGIBLE!! I'm not sure about the eligibility criteria, so I think it's better to take the risk with your previous customers. ... View more

Hi, just navigate to the resolution center in your account, see what PayPal is asking you to provide to lift limitations and let me know. They usually ask you to submit your ID (SSN if you're from US), proof of address and confirm a card or bank account. I don't know how Walmart cards work, so I suggest you to use a credit/debit card. ... View more

Hi, just take some screenshots of your correspondence via email with the seller and send them to PayPal. If they allow you to submit a PDF, include all those pictures in the document as well as the explanation you posted here. As soon as a human read it you will win the dispute. ... View more

I'm not worrying about what's better, I just want to know if both are legal. Thanks again. ... View more

PayPal will notify you via email every time an invoice is sent. If your customer can't find it, ask him to check SPAM folder. ... View more