AGREE - We urge PayPal to retain their previous customer friendly return policy asap. I thought it was a joke when I read that PayPal no longer refunds fees for refunded payments that is ridiculous especially if the payment doesn't go through and is held and has to be refunded because of PayPal since it doesnt allow you to ship an order in PayPal when the shipping payment is being held along with the order payment... PayPal is literally charging me fees on their mess ups and even charging me a fee when the payment doesnt go through cause of something on their end. How is this not illegal? I dont understand PayPal anymore I've been with them over a decade and a half but this is ridiculous they have turned into scam artists and appearantly no one is paying attention to it cause they are getting away with it. Nothing ever works in PayPal anymore I'm always in chat or on the phone with them for hrs every week because of some new glitch and come to find out they are charging me for payments that dont even go through!? what the heck someone needs to turn these guys in this is so beyond unacceptable I dont know how they are getting away with this legally or ethically. so wrong!!! I really just dont understand how PayPal has turned into some monster that scams people. I dont even want to deal with PayPal anymore but I'm forced to. Not even sure why I'm writing this cause PayPal doesnt care. Only writing this for that 1% chance that enough customers complain about it so they change it back. PayPal used to be very user friendly and easy to use... now their customer service reps dont even know what's going on.
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