@Stephen_W That's promising! I tried messaging over facebook but it's just a bot who ends up communicating with you - unless there's another way to contact them via FB? I don't have twitter, sadly. I have sent numerous emails too. I did open a dispute but categorized it incorrectly and it's been closed. Apparently you cannot open a closed dispute, so I'm **bleep** there. It's so frustrating because I honestly think it's just bots replying to the emails! what I would give to talk to a human! If there's a way to contact an actual person via FB please let me know! Thanks to this thread for the advice and support! Am not giving up 🙂
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