Hi, I've been using paypal from the same address, mobile number and bank account details for 14 years, then Account Suspended about 5 weeks ago. I do not sell large amounts of things and my purchases are small and regular. Nothing has changed in the way i use paypal. Nothing in 14 years. I've submitted everything they asked for 4++ weeks ago. Nothing. Not even a reply. i've used thier chat service and left it open for 72 hours. no reply. nothing. I've then phoned them and went though all thier automatic security checks and passed. they then asked what i was calling about, i said account suppended and they said Ok transfering you. Then i get a recorded message.. "due to covid19 we have CLOSED our customer servives!" CLOSED !!!! WTF !!!! They've had 6 weeks to get thier staff securely working from home. Its possible, thats whats i do as ajob and i've moved many orgs in the last 6 weeks. This is just not on. Terreible customer servivces. Actually worse than that no customer service at all. NONE !!! Can someone please start a rival to Paypal as i will gladly move all my business away from a business that refuses to support its customers when they need good customer service the most! Sean.
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