PayPal Community

The person I’m sending to is in the same country as me (UK) never found anything saying friends & family ... View more

Oh my goodness, I just logged in to a second PayPal account I didn't know I had!!!   I just found the money I've been looking for.   Thank you to @millie_ & @Mejoare! You are both amazing 🙂   Thanks again & stay safe 🙂 xx ... View more

Hi @ANIL977KUMAR ,   Thanks for reaching out to the community!   I understand that you have encountered difficulties in adding your Payoneer account to your PayPal account and I would like to clarify this situation for you. As of June 2014, Payoneer accounts can no longer be added to your PayPal account. As mentioned in the terms and conditions of this U.S. payment service, Payoneer accounts are not bank accounts and therefore you cannot add them to your PayPal account. Please note our customers in India can use a credit or a debit card to fund their purchases.   To view our User Agreement, please click here.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @mate61 ,   Thanks for reaching out to the community. I understand your concern and hope you'll find the below information helpful.   If you've noticed a transaction or activity you don't recognize, it may have been initiated by a family member, or it may be a part of a pre-approved payment you've authorized.   Before reporting the activity or transaction, contact family members who may have initiated the activity and ask them about it. View the pre-approved payments on your PayPal account to make sure the transaction isn't part of payments you've authorized.   If the transaction or activity wasn't initiated by a family member, and wasn't set as part of pre-approved payments you authorized, let us know about it as soon as possible.   For steps on how to report an unauthorized transaction, please click here.   We may ask you to enter some account information to confirm that you own the account.   If we need more information from you, we'll send you an email. Please respond to any information requests in a timely manner, to help us resolve the case as soon as possible.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

Hi @Cavs2016 ,   Welcome to the PayPal Community!   Unfortunately no. According to PayPal User Agreement, one must be at least 18 years old, or the age of majority in one's state of residence, to sign up for a PayPal account.   For more information, please click here.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. ... View more

This is not helpful. The seller told me to cancel the dispute and they would send out my item. I cancelled the dispute so I could receive the item. This was back in February, it is now April and I still have not received the product. I have emailed them several times and not have heard back, the do not have a phone number and their Facebook page will not let you comment or message them. Glad PayPal supports fraudulent activity, good to know and I guess I won’t use PayPal in the future if that’s the case. I’ll be reporting both you and the business to BBB. ... View more

Hi @NNN7!   Welcome to the PayPal Community.   Firstly, I understand the inconvenience you have experienced in this matter so far and I appreciate the effort that you have made to try and resolve this issue.   Once a payment has the status of ‘Completed’, it has been credited to the recipient's account and therefore it is no longer possible to cancel it, but you can contact the recipient directly and ask that they refund your payment.   If the seller doesn't agree to refund your money, you can open a dispute in the Resolution Centre.   You have up to 180 days after you sent the payment to file a dispute.   For instructions on how to open a dispute, please click here.   After you open a dispute, you have 20 calendar days to communicate with the seller before the dispute automatically closes. If you can't resolve the problem, you can ask us to investigate by escalating your dispute to a claim. For steps on how to escalate a case, please click here. To check the status of your claim, log in to your PayPal account and visit the Resolution Centre. To learn more about the specifics of PayPal Purchase Protection, click here.   If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.   ... View more