PayPal Community

Hi @Jzeah85 Kindly check this article to know why payment is not going through and to see other options: https://www.paypal.com/us/smarthelp/article/my-payment-was-declined.-why-can%E2%80%99t-i-make-or-send-a-payment-faq3628?app=searchAutoComplete Regards. ... View more

@nataliemueller5 If somebody sent you a payment and had the option to accept or deny the payment and you denied it and it's not showing on your available balance then that means the payment has been sent back to the sender. Regards. ... View more

Hi @Damola If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search on how to clear cookies and cache for your internet browser type and version. For example: "How do I clear my cookies and cache in Internet Explorer 11?" If you can’t log in because you forgot the email address or forgot your password connected with your PayPal account, you can recover access. See this article for further help: https://www.paypal.com/us/smarthelp/article/what-can-i-do-if-i-can't-i-log-in-to-my-paypal-account-faq1935?app=searchAutoComplete ... View more

Hi If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search on how to clear cookies and cache for your internet browser type and version. For example: "How do I clear my cookies and cache in Internet Explorer 11?" If you can’t log in because you forgot the email address or forgot your password connected with your PayPal account, you can recover access. See this article for further help: https://www.paypal.com/us/smarthelp/article/what-can-i-do-if-i-can't-i-log-in-to-my-paypal-account-faq1935?app=searchAutoComplete ... View more

@danles Sorry for the late response. You will see your available balance option under Summary. Under the balance, you'll see Accept Money, click money and follow the prompt. Regards. ... View more

@Chao-06    Check here to contact us: https://www.paypal.com/us/smarthelp/contact-us   Also, don't keep on trying sending the payment, you may need to let your account rest for few days so that the security system can refresh by it's own. That usually works.  ... View more

Hi @Paul1848    If you’re having trouble logging in, you may just need to clear your cache and cookies from your Internet browser. If you need help doing this, go to your browser's support page, or do a web search on how to clear cookies and cache for your internet browser type and version.  For example: "How do I clear my cookies and cache in Internet Explorer 11?" If you can’t log in because you forgot the email address or forgot your password connected with your PayPal account, you can recover access.   See this article for further help: https://www.paypal.com/uk/smarthelp/article/what-can-i-do-if-i-can't-i-log-in-to-my-paypal-account-faq1935?app=searchAutoComplete   Hope that helps. Take care. ... View more

Hi @danles    You can just directly log in to your PayPal account and click on your available balance. You should see an option that says accept money, it will then ask you to transfer money or keep it on your PayPal balance.     ... View more

Hi @Kilonie    You can follow this article on how to create and print shipping labels using PayPal: https://www.paypal.com/us/smarthelp/article/how-do-i-create-and-print-shipping-labels-using-paypal-faq3852?app=searchAutoComplete   Hope that helps. ... View more

@kperrott    Hi.   You can transfer back your PayPal balance to your bank account to resolve the overdrafted amount. Here's how to transfer money to bank account: https://www.paypal.com/us/smarthelp/article/how-do-i-transfer-money-to-my-bank-account-faq1189?app=searchAutoComplete   If you've been charged of overdraft fee because of the second transaction, it will be better to coordinate it with your bank. They may have an option to credit it back to your bank account as a courtesy.   Hope that helps. Take care.   Kudos and Solved are highly appreciated. ... View more