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since ‎Mar-26-2020
Temp20230515G
Temp20230515G Contributor
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Re: Payment method issue.

by Temp20230515G Contributor in Payments Archives
‎Mar-27-2020 11:42 PM
1 Kudo
‎Mar-27-2020 11:42 PM
1 Kudo
Hi,   If the payment was already processed, unfortunately, we cannot update any information.    Use this article to update your payment method in the future. https://www.paypal.com/us/smarthelp/article/what-is-my-preferred-payment-method-and-how-can-i-change-it-faq1054   Hope it helps! ... View more

Re: Payment on hold

by Temp20230515G Contributor in My Money Archives
‎Mar-27-2020 11:39 PM
1 Kudo
‎Mar-27-2020 11:39 PM
1 Kudo
Hi,   If your buyer already has the item, maybe you can ask them to confirm the receipt of the item so that the money could be released.   Here's an article that you can get them on how to do it: https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176/1   Hope it helps! ... View more

Re: Seller want didn’t have the itam

by Temp20230515G Contributor in Disputes and Limitations Archives
‎Mar-27-2020 11:35 PM
1 Kudo
‎Mar-27-2020 11:35 PM
1 Kudo
Hi,   If it doesn't appear in your Paypal account, could be that you checked out with guest account. You can file a claim with Paypal (https://www.paypal.com/us/smarthelp/article/i-didn't-receive-my-item-or-it's-different-than-described.-should-i-open-a-dispute-faq1344) or open a dispute with your card or bank.   Hope it helps ... View more

Re: help ASAP

by Temp20230515G Contributor in My Money Archives
‎Mar-27-2020 11:26 PM
1 Kudo
‎Mar-27-2020 11:26 PM
1 Kudo
Hi,   Since the transaction is already processed, he/she can do it this way instead. The confirmation will release the funds. This is a way to confirm that as buyer (since the payment was sent as goods and services), your friend already received the item.    Here's the article that can give you the steps.   https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176   Remind your friend to always send it as a personal payment, the family and friends options, if it is for personal transactions.   Hope it helps. ... View more

Re: On hold

by Temp20230515G Contributor in My Money Archives
‎Mar-27-2020 09:33 PM
1 Kudo
‎Mar-27-2020 09:33 PM
1 Kudo
Hi,   It means your friend sent you the money as a payment for goods and services. Should've chosen the option for sending to family and friends.   Here's an option that you can tell your friend to help you in getting your money.   https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176   Tell him next time to send you money for personal, if it is indeed for personal.   Hope it helps! ... View more

Re: New to PayPal have question

by Temp20230515G Contributor in Payments Archives
‎Mar-27-2020 08:26 PM
1 Kudo
‎Mar-27-2020 08:26 PM
1 Kudo
Hi,   When you're making a purchase, just choose Paypal as your payment method.   In your Paypal account, make sure that you're Paypal Balance is you're preferred funding source.   Here's how you can update it:   https://www.paypal.com/uk/smarthelp/article/what-is-my-preferred-payment-method-and-how-can-i-change-it-faq1054   Hope it helps!     ... View more

Re: Need some help

by Temp20230515G Contributor in Payments Archives
‎Mar-27-2020 08:22 PM
1 Kudo
‎Mar-27-2020 08:22 PM
1 Kudo
Hi,   Can you ask him to try it using a different browser? If he is using his Paypal app, ask him to log in using the browser on the phone.   Should work by then.   Hope it helps! ... View more

Re: Refund pending

by Temp20230515G Contributor in Payments Archives
‎Mar-27-2020 08:13 PM
1 Kudo
‎Mar-27-2020 08:13 PM
1 Kudo
Hi,   If it is already refunded, like what you mentioned, then Paypal is trying to put it back on the payment method where they charged you.   I think this article can answer your more specific question. https://www.paypal.com/uk/smarthelp/article/why-is-my-refund-pending-faq3953   This article can provide you more idea about the refund and their time frames.   https://www.paypal.com/uk/smarthelp/article/faq1083 ... View more

Re: send money to the philippines

by Temp20230515G Contributor in My Money Archives
‎Mar-27-2020 08:07 PM
1 Kudo
‎Mar-27-2020 08:07 PM
1 Kudo
Hi,   Yes, you can.   Here are the list of fees you should be aware before initiating the transaction   https://www.paypal.com/webapps/mpp/paypal-fees#sending-friends-family   Hope it helps! ... View more

Re: update credit card info

by Temp20230515G Contributor in My Money Archives
‎Mar-27-2020 07:37 PM
1 Kudo
‎Mar-27-2020 07:37 PM
1 Kudo
Hi,    Here's an article that can help you.  https://www.paypal.com/us/smarthelp/article/how-do-i-link,-remove-or-update-a-card-faq1457   Update a debit, credit or prepaid card From your PayPal app, here's how to update your card information: Tap the Settings icon at the top right. Select Banks and Cards. Select the card that needs to be updated and tap Edit. From your computer, here's how: Click Wallet at the top of the page. Click the card you wish to update. Click Edit. Fill in the updated information, and then click Save. Hope it helps! ... View more
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