I have an eBay buyer who ordered 3 items at about 60 each and they want to return 1 item. They have requested a 60 dollar refund on eBay but my PayPal account has me at -174 dollars for all 3 items and telling me to add money to resolve the issue. I also made a sale of 115 dollars that is now on hold in PayPal (which I apparently can't use to refund?). I am not in position to add 174 dollars to PayPal and just want to refund the requested 59.99 amount. When I try doing this through eBay it says there was an error and I'm just trying to get this resolved soon can get my account freed back up again. So what is the best go about doing this so I know it's going to work?
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