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since ‎Oct-17-2016
MTS_Justin
Moderator MTS_Justin
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Re: sandbox account transactions not reflected in ...

by Moderator MTS_Justin in Sandbox Environment
‎Feb-20-2023 05:49 AM
‎Feb-20-2023 05:49 AM
Hello, Please share the merchant id from the sandbox account which sent the payments so I can check where they were sent. Details on how to retrieve the merchant id for a sandbox account can be found within the pinned thread at the top of this forum titled "how to report a sandbox issue". Thanks ! ... View more

Re: Error on Capture PAYER_CANNOT_PAY once get the...

by Moderator MTS_Justin in Sandbox Environment
‎Feb-20-2023 05:41 AM
‎Feb-20-2023 05:41 AM
Hello, What are you passing within the "purchase_units" object ? Can you submit an API call to create an order which contains a filled valid "purchase_units" object and within the API response you should see a debug id, for the order creation, please share this with me. Approve the order as a buyer, then query the order again and the status should change from "CREATED" to "APPROVED". Once "APPROVED", attempt to capture the order and check the API response message and let me know what it says. Thanks ! ... View more

Re: Error with Subscription in sandbox Error: TOKE...

by Moderator MTS_Justin in Sandbox Environment
‎Feb-16-2023 07:23 AM
‎Feb-16-2023 07:23 AM
Hello, This issue was resolved in November 2022. Thanks ! ... View more

Re: Notify_url suddenly stopped working

by Moderator MTS_Justin in Sandbox Environment
‎Feb-16-2023 07:21 AM
‎Feb-16-2023 07:21 AM
Hello, There was a temporary interruption to IPN delivery which has now been resolved. Apologies for any inconvenience. Thanks ! ... View more

Re: IPN Notifications and History not working

by Moderator MTS_Justin in Sandbox Environment
‎Feb-16-2023 07:20 AM
1 Kudo
‎Feb-16-2023 07:20 AM
1 Kudo
Hello, There was a temporary interruption to IPN delivery which has now been resolved. Apologies for any inconvenience. Thanks ! ... View more

Re: notify_url not working in sandbox

by Moderator MTS_Justin in Sandbox Environment
‎Feb-16-2023 07:19 AM
‎Feb-16-2023 07:19 AM
Hello, There was a temporary interruption to IPN delivery which has now been resolved. Apologies for any inconvenience. Thanks ! ... View more

Re: IPN is not working

by Moderator MTS_Justin in Sandbox Environment
‎Feb-16-2023 07:18 AM
1 Kudo
‎Feb-16-2023 07:18 AM
1 Kudo
Hello, This issue now appears to be resolved. I've checked one of my own testing accounts and IPN delivery is now occurring as normal again. Thanks ! ... View more

Re: Sandbox doesn't generate any more IPN

by Moderator MTS_Justin in Sandbox Environment
‎Feb-16-2023 06:59 AM
1 Kudo
‎Feb-16-2023 06:59 AM
1 Kudo
Hello, Thanks for reporting this issue. We're aware and our technical teams are actively investigating the issue. Once a solution has been found, I'll post back in this thread and pin it to the top of the forum. Apologies for any inconvenience. Thanks ! ... View more

Re: notify_url working in simulator but not sandbo...

by Moderator MTS_Justin in Sandbox Environment
‎Feb-16-2023 06:52 AM
‎Feb-16-2023 06:52 AM
Hello, Thanks for reporting this issue. There is currently a known issue with IPN delivery in our sandbox environment. The relevant technical teams are currently investigating the issue and we hope to have a solution as soon as possible. There is a thread pinned to the top of this forum in relation to recent sandbox IPN delivery issues and I'll post back there once the issue has been resolved. Apologies for any inconvenience. Thanks ! ... View more

Re: Sandbox doesn't generate IPN anymore

by Moderator MTS_Justin in Sandbox Environment
‎Feb-16-2023 05:28 AM
‎Feb-16-2023 05:28 AM
Hello, Thanks for reporting this issue. We're aware and our technical teams are actively investigating the issue. Once a solution has been found, I'll post back in the thread pinned to the top of the forum. Apologies for any inconvenience. Thanks ! ... View more
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