PayPal Community

Hi @L2etlet,    Welcome to the PayPal Community. I'm sorry to hear of the trouble logging in.    This sounds like something our support team needs to look further into. You can also reach us on Facebook and Twitter.    I hope this information helps! Thanks,  Tricia ... View more

Hi @Tom_at_66,    Welcome to the PayPal Community. I'm happy to see what options I have to help.    You can update your preferred payment method here. You can also update the payment method for a Pay in 4 plan.    I hope this information helps! Thanks,  Tricia ... View more

Hi @healpme,    Welcome to the PayPal Community. I'm sorry to hear of the trouble.    From the information you've provided, it sounds like you're referring to a limitation. I recommend reviewing the Resolution Center on your account for details about the limitation and steps you'd need to complete to work towards resolving the limitation.    There is a fee to receive money for the sale of an item or service. It sounds like the $11.00 you're referring to was a payment fee.    I hope this information helps! Thanks,  Tricia ... View more

Hi @TommieSGreen,    Sorry to hear of the trouble.    It sounds like you're looking to cancel a subscription payment.    I hope this information helps! Thanks,  Tricia ... View more

Hi @YB04,    Welcome to the PayPal Community. Sorry to hear of the duplicate charge.    If you see a duplicate transaction on your PayPal account, we recommend reporting this billing issue to us for review.    I hope this information helps! Thanks,  Tricia ... View more

Hi @Scrammy,    Welcome to the PayPal Community.    That's a great question! The promotion is usually available in the Offer section in your PayPal account within a few days. You can find additional details about this promotion here.    I hope this information helps! Thanks,  Tricia ... View more

Hi @budgiescoot,    Welcome to the PayPal Community. I'm sorry to hear of the trouble accepting a payment.    Since you're being asked to Accept the payment, it sounds like this is the first time you've received a payment via PayPal. In order to receive a payment, you'd need to link a bank to transfer the money. If you'd like to keep the money in your PayPal balance, you'd need to confirm your identity.    I hope this information helps! Thanks,  Tricia ... View more

Hi @henderwing,    Welcome to the PayPal Community!    I'm sorry to hear you're having troubles sending a payment in the Nintendo eShop. There are several reasons you could be experiencing troubles. The Nintendo eShop usually processes payments using a billing agreement. A billing agreement requires an instant form of payment like a credit or debit card. If you're using a linked bank account, you will more than likely receive an error. If you are using a card and still receiving an error, the card issue could be declining the transaction from completing. If that's the case, you will need to reach out to your card issuer.    I hope this information helps! Thanks,  Tricia ... View more

Hi @JustinNewman,    Welcome to the PayPal Community.    Sorry to hear of the trouble with this transfer. If the money doesn't reflect on the account is was transferred to or hasn't been returned to your PayPal balance within 14 business days from the date the transfer was sent, you can request we complete a trace to help locate the money. Just reach out to our support team to request the trace is completed. You can also reach us on Facebook and Twitter.    I hope this information helps! Thanks,  Tricia ... View more