PayPal Community

Hi @SolutioSimplex,    Sorry to hear that's happening.    Please reach out to our support team for assistance. You can also reach us on Facebook and Twitter.    I hope this information helps! Thanks,  Tricia     ... View more

Hi @Chefcolin,    I appreciate the details.    It sounds like you're referring to setting invoice payment terms.    I hope this information helps! Thanks,  Tricia   ... View more

Hi @uoser,    Great question and thanks to @kernowlass for stepping in to help out.    Yes, accepting a partial refund would automatically close the dispute. Once a partial refund is accepted, the dispute is closed and you would not have the option to appeal or file another dispute against this transaction.    I hope this information helps! Thanks,  Tricia ... View more

Hi @tamaratrad,    I'm sorry to hear the transfer hasn't reflected on your card yet.    A withdrawal to a card usually processes within minutes, but at times can take longer. If the transfer does not complete to your card, I recommend checking your card information to ensure it is correct. After 14 days from the date the transfer was requested, you can request our support team completes a trace to help locate the money. You can also reach us on Facebook and Twitter.    I hope this information helps! Thanks,  Tricia ... View more

Hi @kieric,    Welcome to the PayPal Community! That's a great question!    A transaction is processed in the currency linked to the card or bank. The currency a card is linked with cannot be changed, but a card can be updated. Please reach out to our support team to assist with this. You can also reach out to us on Facebook and Twitter for assistance.    I hope this information helps! Thanks,  Tricia ... View more

Hi @Cuppybear,    Welcome to the PayPal Community! I'm sorry for any frustration this caused.    Once you agree to the terms and conditions, an Authorization hold is placed on the first installment. If the transaction is not completed with the merchant, the authorization hold is removed in 24 hours.    I hope this information helps! Thanks,  Tricia ... View more

Hi @Lgarmon,    I'm sorry to hear of the unauthorized transactions.    I can certainly understand how scary something like this can be. I recommend changing your password and security questions as soon as possible to secure the account. Once that's done, you can report these transactions to us. We offer protection in situations like this.    I hope this information helps! Thanks,  Tricia   ... View more

Hi @RLW2022,    Welcome to the PayPal Community. I'm sorry to hear of the trouble linking a bank.    It's possible our internal security system is blocking the bank from being added. It's possible our internal security system is blocking the bank from being added. If our security system detects any form of risk, it can block the action from being completed. Usually, allowing a full 48 hours to pass before trying again, resolves any issues.    I hope this information helps! Thanks,  Tricia ... View more

Hi @GaryPretz,    I can certainly understand this has been very frustrating.    It sounds like a subscription was created when the unauthorized transaction took place. You can find steps to cancel this here. This will ensure additional payments do not process. Be sure to file a dispute against the transaction that completed to request a refund.    I hope this information helps! Thanks,  Tricia ... View more