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since ‎May-11-2015
PayPal_DavidR
Moderator PayPal_DavidR
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Re: PayPal gateway

by Moderator PayPal_DavidR in Limits and verification
‎Jan-07-2016 04:12 AM
‎Jan-07-2016 04:12 AM
Hi Attenboroughii9,   This sounds frustrating. In cases like this it is best to contact PayPal directly for assistance as we do not have access to your account here. You can locate the number at the bottom of your PayPal account under the Contact tab. You can always reach our customer service through Facebook or Twitter if you prefer this method of communication.   Thanks,   -David R ... View more

Re: Withdraw to Bank Account

by Moderator PayPal_DavidR in Sending and receiving money
‎Jan-07-2016 04:08 AM
‎Jan-07-2016 04:08 AM
Hi Official_Clyde,   Welcome to the PayPal Community Forum.   There are different fees for debit card withdrawals and these depend on which country you are living. To find your specific country fees you can locate them at the bottom of your PayPal account under the "Fees" tab.   I hope this helps!.   -David R ... View more

Re: Payment to friends and family still pending

by Moderator PayPal_DavidR in Transactions Archives
‎Jan-07-2016 03:49 AM
‎Jan-07-2016 03:49 AM
Hi Tats09,   Welcome to the PayPal Community Forum.   This seems to be a very account specific question. Is it possible you can give our customer service a call as we do not have access to your account here. You can also reach us on Twitter and Facebook.   -David R ... View more

Re: Proof of identity and address

by Moderator PayPal_DavidR in Limits and verification
‎Jan-07-2016 03:47 AM
‎Jan-07-2016 03:47 AM
Hi Phil2015,   Welcome to the PayPal Community. Is it possible the file you are sending is too large? Can you try lowing the picture quality on the device you are using or try using a different browser? If this fails you can always fax the information. This number would be on the email which you would have received when you were asked for the information.   -David R ... View more

Re: VAT not showing for items im selling....

by Moderator PayPal_DavidR in Selling on your website
‎Jan-07-2016 03:44 AM
‎Jan-07-2016 03:44 AM
Hi SCL_LTD,   We are happy to hear the situation is resolved and will of course forward on your feedback!   -David R ... View more

Re: PayPal gateway

by Moderator PayPal_DavidR in Limits and verification
‎Jan-07-2016 03:42 AM
‎Jan-07-2016 03:42 AM
Hi Attenboroughii9,   Welcome to the PayPal Community. I see you have not had a response from any of our members. Are you still having this issue? Have you tried using a different internet browser?   -David R ... View more

Re: Contact form for account limitations - "case_o...

by Moderator PayPal_DavidR in Limits and verification
‎Jan-07-2016 03:38 AM
‎Jan-07-2016 03:38 AM
Hi LTCPrince & Mischmi,   Welcome to the PayPal Community. I'm sorry to hear you are having this issue and thank you for bringing this to our attention! In the meantime you can always reach out to us via Twitter/Facebook or by calling us. You can find the number on the Contact Us tab at the bottom of your PayPal account.   -David R ... View more

Re: receiving payments

by Moderator PayPal_DavidR in Sending and receiving money
‎Jun-18-2015 06:41 AM
‎Jun-18-2015 06:41 AM
Hi Katiejones1718,   Welcome to the PayPal Community!   If you received three payments then they should be available to view in your balance. Have you made any purchases through PayPal around the time or after you received the payments? If so we would use your balance to fund these transactions.   For example. If you receive £10.00 this would appear in your PayPal balance. Later on if you then make a Payment for £25.00 we would use the £10.00 balance to fund the transaction and take the ramaining £15.00 from your funding source. Have you checked your transaction history? Here you will see all recent activity.   If you need further assistance please do not hesitate contact us by phone on 0800 358 7911   I hope this helps! -David ... View more

Re: I have personal account but can't upgrade to P...

by Moderator PayPal_DavidR in Adding and updating info
‎Jun-16-2015 09:23 AM
‎Jun-16-2015 09:23 AM
Hi Jo67,   Welcome to the PayPal Community!   If you would like to upgrade your account type to Premier please click the Contact Us link at the bottom of your PayPal account. From here you can send your request in an email.   I can also confirm that if you remain with a Personal account you will be able to receive credit card payments without being a Premier member.   I have included a link blow which I hope can explain the different types of accounts.   https://www.paypal.com/ie/cgi-bin/webscr?cmd=xpt/Marketing/general/PayPalAccountTypes-outside   -David ... View more

Re: Direct debit instruction fails to set up after...

by Moderator PayPal_DavidR in Adding and updating info
‎Jun-16-2015 09:04 AM
‎Jun-16-2015 09:04 AM
Hi Danguy2009,   Welcome to the PayPal Community!   This sounds frustrating and it sounds like something you may need to contact our Customer Service about. You can reach us on 0800 358 7911.   Our hours of service are: 8am to 10pm Monday to Friday 8am to 9pm Saturday; 9am to 9pm Sunday Thanks, -David ... View more
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