PayPal Community

Hi CyberoptikD,   Welcome to the PayPal Community!   I'm afraid it is not possible to add virtual bank accounts such as Payoneer to your PayPal account. At this time PayPal is only offered in Sri Lanka as a way to send payments and not receive.   I hope this answers your question, -David ... View more

Hi PartsDirect2U,   Welcome to the PayPal Community!   To assist you in finding this old account and removing the card we would need you to call us on freephone 0800 358 7911.   Our hours of service are: 8am to 10pm Monday to Friday 8am to 9pm Saturday; 9am to 9pm Sunday Thanks, -David     ... View more

Hi Fullford6774,   Welcome to the PayPal Community!   Normally when you add funds from your bank account it can take between 5-7 working days.   I hope this helps! -David         ... View more

Hi Keebob,   Welcome to the PayPal Community!   It does sound like the card might be registered to another account. To help locate where the card is registered can you call us on freephone 0800 358 7911?   Our hours of service are:   8am to 10pm Monday to Friday 8am to 9pm Saturday; 9am to 9pm Sunday Thanks, David     ... View more

Hi Dsendra,   Welcome to the PayPal Community!   From what you have said it definitely sounds like your card issuer is rejecting our request to verify the card. Could you try again? If you still have an issue please call the number on the back of the card and request that they allow PayPal's requests.   I hope you get this resolved soon!   -David ... View more

Hi Burrito,   Wecome to the PayPal Community!   This would not be normal procedure and we would not request you to send some money before receiving your payment.   If the buyer wants to pay you via PayPal you simply provide them with your email address that is registered to your account. Once you receive the payment you will see this in your PayPal balance. Never ship any items until you see the payment in your account.   I hope this helps! -David ... View more

Hi,   Welcome to the forum!   Did the two payments complete or is one pending? Have you contacted iceland to cancel the first authorisation as I dont think this will complete if the Paypal funds have been used.   Thanks, -David ... View more

Hi Kaatelees   Wecome to the PayPal Community Forum. I am sorry you were provided with a specific date that it would clear however adding funds generally take between 5-7 working days so we do not include weekends. For example if you added the funds on the 8th you would be looking at no later than the 18th for this to clear.   Hope this helps, -David ... View more

Hi loulla88,   Welcome to the PayPal Community Forum.  Is it possible you may have more than one PayPal account and the funds are just in a different account?  From my experience some users may have set up two accounts on different email addresses.  If this is not the case please contact us though the Contact Us tab on your PayPal account and we can assist you with tracing the money.   Hope this helps, -David ... View more

Hi Holly21,   Welcome to the PayPal Community Forum.  Once you escalate the dispute to a claim we allow the seller 11 days to respond.  Should the seller not respond in that timeframe the case is closed and you are issued a refund.  Should the seller respond we will then review the case and try have it resolved within 30 days.  In the meantime I would ask that you monitor your emails regularly should we require further information or provide you with any updates.   If you have any further questions you can contact us directly through the Contact Us link on your PayPal account.   Hope this helps, -David ... View more