Contact form for account limitations - "case_or_transaction_format"

[mischmi]

Hi,

I want to contact paypal regarding an account limitation. Whenever I enter the case ID, the information "case_or_transaction_format" pops up and I can't send the message.

Does anyone know how to resolve this problem?

Thank you!

[LTCPrince]

I am experiencing the same issue.

Could anybody please assist us with this problem?

Thank You.

[PayPal_DavidR]

Hi LTCPrince & Mischmi,

Welcome to the PayPal Community. I'm sorry to hear you are having this issue and thank you for bringing this to our attention! In the meantime you can always reach out to us via Twitter/Facebook or by calling us. You can find the number on the Contact Us tab at the bottom of your PayPal account.

-David R