@Cr3ativ wrote:
Hello, I have a problem with my PayPal Checkouts (from AliDropship plugin for Wordpress if helps). I succesfully paid (for a test order with other paypal account), and after this i was redirected to my website on "Fail order" page. I don't think is a problem with incorrect API credential, because i receive the money. I have talked with developers, one tried to make an order, but fail. He said "it didn't even redirected to PayPal". Error in plugin-activities was "Gateway is damage" - Error code 10002. Authentication/Authorization Failed. You do not have permissions to make this API call. I searched for this PayPal error and find this "This error usually happens when permissions are set incorrectly in your PayPal account. To allow a third party to make API calls on your behalf, you must explicitly grant them permission to do so." Another developer told me that "This is a common error that you might get if you are using Paypal Express Checkout, or Paypal Website Payments Pro. This means that there is something wrong with your login information that you are using to authenticate the connection with Paypal. As it is work properly on everybody elses accounts the issue is connected with your API credentials. Better to contact PayPal support regarding this issues I suppose."
Hi @Cr3ativ!
Welcome! Thanks for stopping by our chat! I'm sorry to hear that you're running into some troubles with setting up checkout. 😞
For assistance with resolving the issues you're experiencing with setting up checkout, I would recommend checking out our developer page or I would direct your inquiry to our Merchant Integration Technical Support Community.
I hope this helps!
-Ashley
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