PayPal Community

Hi @CdnFlyersFan   You may want to refer to this link on our website : https://www.paypal.com/ca/smarthelp/article/how-do-i-receive-money-or-get-paid-via-paypal-faq1750   Just remember there are associated fees for cross border transfers. You may want to discuss this with your employer.    Finally, if you will get paid in a currency other than Canadian Dollars, you may also want to setup your account to be able to maintain balances in different currencies. Otherwise the funds will be converted to your local currency. See the Fees link at the bottom of the PayPal website.    I hope i have covered your concern.    Advice is VOLUNTARILY given. Please leave Kudos / Solution if I have helped you.       ... View more

Hi @Tinman828   Here is another option for you.    Click Help at the top of the page. Click Message Center. You must log in to your account to make the request since that is more secure. Please be sure to include all the details of the account type change in your email. We will contact you once the account type is changed. Just to set your expectations, once you down grade your account you cant change it back. I hope this helps!   Thank you   Advice is VOLUNTARILY given. Please leave Kudos / Solution if I have helped you.   ... View more

Hi @Helen5507   You can relax. You can ask Google if emails are case sensitive and here. Is what I got   An email address can start with a capital letter or include capitals anywhere in the address. If you happen to capitalize your email address, or your autocorrect simply messes up, fear not. You will be fine! Unlike passwords, email addresses are not case sensitive.   That's the reason.    Advice is VOLUNTARILY given. Please leave Kudos / Solution if I have helped you.         ... View more

Hi @Jamiah05   You may want to refer to this link: https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account--faq2316?app=searchAutoComplete     Advice is VOLUNTARILY given. Please leave Kudos / Solution if I have helped you. ... View more

Hi @CayleyG   You may want to go onto your browser on your phone change passwords then login to your app to ensure you have the correct password.    I hope this helps.    Advice is VOLUNTARILY given. Please leave Kudos / Solution if I have helped you.   ... View more

Hi @aki2910   Not all mastercard are compatible with the PayPal system.  ... View more

Hi @ash_p2   I'm not quite sure how well you know how PayPal works so I will go through the basics:   First go through 'How do I send money?' faq in our help center.    For step 5 you need to have a way to fund the transaction. Depending on the type of account you have, there are different options available to you. The most basic are bank account, debit or credit cards or PayPal balance.    Advice is VOLUNTARILY given. Please leave Kudos / Solution if I have helped you.     ... View more

Hi @aki2910   You raised a good issue regarding a card that should already be on your account.   Check out this link and it's possible that PayPal has some security measures in place to protect your account. As per the link give us a call we can help you.    Advice is VOLUNTARILY given. Please leave Kudos / Solution if I have helped you.     ... View more

Hi @Chris3180   Great question!   I sense you want keep a PayPal account using your email address. Its also possible that you would like access to your old transactions.    You have a couple of options. First you may want to check settings if  there is an option to downgrade. It's my understanding that you can change the account only one time.    Your second option is to create a new personal account. In order to use your existing  email for that is to remove it from your business account. What you can do is add replacement email address to your business account, set this as primary and then remove your present email address.    When you remove your email address then you can use it to create a new personal account. You can have multiple PayPal accounts.    I hope i have provided a satisfactory solution.    Advice is VOLUNTARILY given. Please leave Kudos / Solution if I have helped you.       ... View more

Hi @jhnnnnn   If you want to know more about how to verify your account just click this link. I would suggest you use the browser.  You may also want to check https://www.paypal.com/ph/smarthelp/article/how-do-i-verify-my-paypal-account-faq619?app=searchAutoComplete   I hope these help.    Advice is VOLUNTARILY given. Please leave Kudos / Solution if I have helped you.     ... View more