New to the community? Welcome! Please read our Community Rules and Guidelines
If you want to report illegal content under the EU Digital Services Act, please do so here
I'm happy to report that after speaking to a third PayPal agent they decided to send me compensation for the return shipping because it was so expensive. I still lost a bit of money but thankfully not as much as I would without the compensation. I returned the item today and won't get my refund until the seller gets it back. So it will take a week or two. I don't know how it will go since the seller has been extremely deceitful so far, but I'm hoping for the best. I'll try to remember to update this post.
I would like to reiterate my warning regarding the seller. Do not buy from SoundOfMountain.com. They're products may be good, but if you have any sort of problem they will never respond and try everything to avoid helping you in any way.