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Not able to use masspay feature

cashtrav
Contributor
Contributor
Posted on
‎Jan-26-2024 12:30 AM

Hi, all

 

I have been using masspay feature for almost 10 years without any problem.

And today when I was making payments to my members, I uploaded the txt file. Then the error message showed up.

"Your file is missing information. Review"

And I clicked on the review

It shows

  • Line 1: Enter payment amount as #,###,###.##
  • Line 2: Enter payment amount as #,###,###.##
  • Line 3: Enter payment amount as #,###,###.##
  • etc...

I am sure that I put the payment amount correctly!

And I have been using same masspay txt file template during past 10 years, and nothing wrong with it.

So what happened to mass pay feature today? Anyone can help? Thanks.

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Who Me Too'd this topic

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.