Virtual Help Operator - UGH! Sarah (aka a computer) asks you virtual questions before you even complete a response to the last one. Really guys - anything more you could do to humiliate and degrade the customer than by trying to trick him/her into thinking they're actually in an exchange with a real person?
When I finally did get to a real person at PayPal, she said, "Yeah, we get a lot of compaints about that." Why not sack Sarah and go "live" on-line? Are you that cheap?
I fully agree. Every other site I use has a "LIVE" customer service representative that you can chat with.. I reccomend PayPal setting this up too. It makes it a whole lot easier!
Their customer service is nonexistant. Ive been trying to ask a question all day and cant get a live person anywhere! Even the phone number isnt any good.
hi,....i am new to paypal and just bought a truck from uk....i have no idea if i did it right or not....i just lost my cherry....i ased to talk to live person and the thing hung up on me....was it mad or is real person not something i can do......this whole money thing is freakin me out cause i have money in account....but paypal says 00000....any help would be appreciated but i do agree........sarah.......she needs a coffee break or something........
