This card is linked to another PayPal account.

HY_Feng
Contributor
Contributor

I linked my credit card with my old Paypal account, but I closed the old account without deleting the card from the account.

Now I registered a new account, and I can't link this card with it. The app shows:

This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method.

 

The old paypal account is deleted, I can no more login. How can I proceed to link my card with the new account?

 

Thank you for your help.

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58 REPLIES 58

Mateo40
Contributor
Contributor

Yes, both of my cards are visa

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kernowlass
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@Mateo40 

 

Not what I am asking, is it a CREDIT card and not a debit card?


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Mateo40
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Contributor
It says its internet debit card.
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kernowlass
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@Mateo40 

 

If its an internet card then its not a physical card is it.

If its a debit card then its not a credit card is it.


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Mateo40
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It is physical card, but it says on a card internet debit. Why can't i link this card then?
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kernowlass
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@Mateo40 

 

Because its a DEBIT and not a CREDIT card.


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Puola9
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Hello guys, I have a problem with linking a Visa card to PayPal.I had a PayPal account and I closed it, and it had the same visa that I now want to link to the new account, but a message appears to me saying that the visa is linked to another account even though I closed that account.I now cannot link my Visa to PayPal. Is there a solution to this problem?
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kernowlass
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@Puola9 

 

Did you remove the card from the old account before closing it as it tells you to do during the closure process?


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Aydin1x
Contributor
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Hi when every i try to connect my card it shows this "This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method." I had my card connected to other account but I removed it. I tried from different device still did not work please help me i need to buy something. I messaged the centre and they said no agent available maybe this is because I live in Saudi Arabia

PLS HELP I NEED TO BUY SOMETHING I AM SO SAD, MY ACCOUNT HAS MONEY IN IT

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kernowlass
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@Aydin1x 

 

Allow 72 hours between removing and adding + clear cookies/cache and if no luck try another browser/device OR ask customer services for help to link it?


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