This card is linked to another PayPal account.

[HY_Feng]

I linked my credit card with my old Paypal account, but I closed the old account without deleting the card from the account.

Now I registered a new account, and I can't link this card with it. The app shows:

This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method.

The old paypal account is deleted, I can no more login. How can I proceed to link my card with the new account?

Thank you for your help.

[kernowlass]

@Toderich1 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[alonzam998]

Hello, I had paypal account with credit card linked to it and week ago I removed the card from the account and then closed the account and opened new account with different email address and waited a week and then tried to pinked the card to the account and got an error that says "this card is linked to another PayPal account. Please remove the card from the other account or try a different payment method". What to do?

[lox4lyf]

Well paypal does not support it if you have been limited on your "old" account, if you were then your card is useless to paypal now but you can always appeal in the support.. https://www.paypal.com/us/cshelp/personal

[alonzam998]

My old account isn't limited, I closed it by myself and before I closed it I removed the credit card but I still can't link it to the new account. Is there any solution for this problem?

[FrederickGamble]

Hi,

I am no longer actively using the email linked to my PayPal account, so I decided to make a new account and start fresh.

I made the new account but it won't let me link my credit card as it says "This card is already linked to another PayPal account".

I had already unlinked this card from my original PayPal account yet it still says this error?

I tried linking the card back onto my original PayPal account and it says this:

We couldn't confirm your information.

Your card is still linked to your PayPal account, but you can't use it for purchases until you confirm that you're the owner. Please try confirming it again or contact the card issuer.

I tried to confirm that I'm the owner but it still comes up with the same error. Please help since this is an unresolvable issue on my end!

[kernowlass]

@FrederickGamble 

You are only allowed x2 paypal accounts if x1 is personal and the other x1 is business, if you have 2 of the same type you risk them both being limited.

However why do you need to open a new account? Why not just change the email address on your original account to your new email address? >>>>

Go and click on the profile tab (icon next to log out) > click on the + and add another/new email address first > verify it > go back and click on update and tick the box underneath that says make primary > then you should get the remove option by the old now no longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account.

[Mateo40]

Hey,i've had this problem, i had a paypal account and i wasn't able to recieve payments and everything was kinda glitchy. So i closed that account and opened a new one, then when i tried to link my credit card it was telling me that it is linked to another account, i tought maybe there was i problem while closing the account so i opened new card, i've opened new account and tried to link new card but it told that my card is getting declined, i tried depositing money..... but nothing worked.

[kernowlass]

@Mateo40 

Are you adding a physical card that is a credit visa?

[Mateo40]

Yes, it is visa card

[kernowlass]

@Mateo40 

Visa credit card?