Paypal says that I must unlink my card from the previous account but I already did, what can I do?

nazaruiz77
New Community Member

I can't link my credit card...

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1 REPLY 1

kiran55
PayPal Employee
PayPal Employee

Hi @nazaruiz77 ,

Thanks for posting in Community!


I am sorry to know that you are facing issues while linking your card. I would suggest you to please try after 24-48 hours in a different browser after clearing cookies and caches from your system. There are sometimes technical glitches that block the attempt temporarily. If you still face any issues, I suggest you please contact us. You can find the number to reach us by going to PayPal website, scrolling to the bottom of the page and selecting Contact, then clicking the Call us option. 

Thanks

Kiran

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