How do I confirm the bank accounts which I have added to my profile?

sanjeevh
Contributor
Contributor

I recently added 2 bank accounts from India to my profile. For confirmation, it mentioned 2 small deposits being made to my accounts, which I am not in receipt of and hence I am not able to confirm the same. Can anyone kindly assist?

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@sanjeevh 

 

Did you wait the 5 business days for the code to show on a bank account in India?

https://www.paypal.com/in/cshelp/article/how-do-i-confirm-my-bank-account-with-paypal-HELP185


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sanjeevh
Contributor
Contributor

Thanks for your advice. I have tried this multiple times. Waited for periods much longer than 5 days. Did not receive any debits or communication to that extent.

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PayPal_Ayesha
Moderator
Moderator

Hello @sanjeevh,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I am sorry to know about the issue while confirming your bank. Please know that the 2 small deposits that we sent to your bank account should appear in your account within 3 to 5 business days. If it has been more than 3 to 5 business days, contact your bank to learn why you haven’t received your deposits and ensure that they accept electronic transfers. If you’ve already contacted your bank and you still haven’t received the deposits, you might have entered your bank account information incorrectly. Before you continue the confirmation process, you will need to remove the existing bank account from your PayPal account and either add this account again with the correct information or add a different bank account.
 

Regards,
Ayesha

 


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sanjeevh
Contributor
Contributor

Ayesha,

 

 Thanks for the response. As I have mentioned earlier, I am not in receipt of the 2 small deposits as yet. This has been the problem earlier too. I have checked with my bank and there is no problem at that end too. Electronic transfers are accepted in both the accounts which have been added and this has been checked. Each time I had deleted the accounts and re-included them and this had been done at least 3 times. It still has no helped. Without any doubt the information entered is correct. But since you've mentioned I shall try the process for one last time...again.

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