Confirming a Bank Account

hanafelicia
New Community Member

Hello, so the last few days I have been struggling confirming my bank account because I don't get the small amount deposit. I tried to removing my bank account and add it again but still it's not working. Yesterday, I got the small amount deposit but when I tried to verify, it say it was wrong and my bank account got removed automatically by the paypal, but I don't receive an email saying that my bank account has been removed and now I still cannot add my bank account because there's an error. Can you help me?

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @hanafelicia 

 

Welcome to the PayPal Help Community and thanks for posting here!

 

Sorry to hear that you've run into some issues with adding and confirming your bank account. When the deposit amounts are entered incorrectly three times, your bank account will be disabled from the system and removed from your PayPal account automatically. I recommend you to contact the support team to help you with reactivating your bank account in PayPal's system. Contact options to reach the team can be found here : How do I contact PayPal customer service?

 

Hope this information helps you,

Bindu

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