Can't message customer support, missing button, I need to have debit card change currency

Awui
Contributor
Contributor

Hello, I wanted to have my debit card change currency to USD but I cannot message paypal support because the new message button is missing in message center, only the chatbot is in there, which doesn't help. I'm from the Philippines. Please help.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Awui 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.
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