my card is accepted but, cant confirm it, when I press on get code

[motarek1]

my card is accepted but, cant confirm it, when I press on get code it says We're sorry. We're not able to process your request right now. Please try again later. my card providers says that the reason is my PayPal is making the request with Dollar while the card currency is euro and I should change my PayPal to euro while its already in euro what should I do? btw i did not verify my identity yet with National ID is it possible to be the reason why?

[PayPal_RachelK]

Hi @motarek1,

Welcome to the PayPal Community!

I am sorry to hear you are experiencing an issue confirming your card. I know this must be frustrating. Based on what you have explained, it sounds like your card issuer is declining our attempts to confirm our card. 

When you add a card to your PayPal account, it is automatically set in the currency of your PayPal account. If your PayPal account is registered in Egypt, then the currency of your card would be Egyptian pound. If you want to update the currency of your card, please contact our Customer Support. 

For account registered in Egypt, PayPal will charge $1.95 to your card to confirm it. The currency of this charge cannot be changed I'm afraid. I would suggest you contact  your card issuer again and request them to accept the confirmation charge. Once you have done this, you can initiate it again.

For further details, please click here.

I hope this helps!
 

- Rachel