Unable to link Credit Card to account

[YEAOH]

There were several unauthorized transactions in my PayPal account recently, so I had to block my linked credit card and reset my password. I finally received a new credit card and I'm trying to link it to my PayPal account, but each time I try I receive the following message "Your card has been declined. Please try a different payment method". Is there a solution to this? I get the same message when I try to link other cards to my account as well.

[PayPal_RebeccaN]

Hey @YEAOH, 

Thank you for your post and welcome to the PayPal Community Forum! 

I am sorry to hear this is happening. 

I would ask that you please ensure you do not have any outstanding account limitations. You can view any limitations on your Resolution Center when you select 'Go To Account Limitations'. Any limitations may need to be resolved before you can add a new card. 

It is important to ensure this card has your own name registered to it. More information can be found here: I am getting an error when I try to link my credit or debit card. Why?

This could also be a security block. I would suggest waiting for 72 hours before trying to add your card again. After 72 hours, please try and add your card via the PayPal website rather than the app. Please also avoid using any VPNs. 

If this does not work, I would suggest reaching out to our customer service team directly. To contact our Customer Service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

You can also contact us via Facebook PM or Twitter DM's. 

For Facebook:  https://www.facebook.com/PayPal

For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.