Regestering a new card but the card is already linked to another account
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Hi, I wanted to link my new bank card with my PayPal account, but when I enter the informations, it says that my card is already linked, but it's not linked to my account. So I don't know what to do.
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Hi @Lumosz,
Thank you for your post and welcome to the PayPal Community Forum!
I understand you are seeing an error message while linking your card. Please ensure no friends or family members have linked this card to their account. If you have had a previous account (even a closed account) that had this card linked, this can trigger that error message.
If you have checked all the above and you continue to have issues linking this card, I would recommend getting in touch with our customer service team directly.
To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage.
You can also contact us via Facebook PM's or Twitter DM's.
For Facebook: https://www.facebook.com/PayPal
For Twitter: @AskPayPal
I hope this helps, have a nice day!
Rebecca
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