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[judydominguez]

Hi. We have tried to relink paypal to gcash and vice versa but still cannot cash in from paypal. Please helo

[kernowlass]

@judydominguez 

 Below are the requirements that need to be met in order to link your accounts:

• Your GCash account must be fully verified.
• Your first and last name on PayPal must be identical with your first and last name on your GCash account (e.g. Juan Dela Cruz and Juan De La Cruz will not match). Both accounts must be owned by the same person.
• Your nominated email must match your login credentials for PayPal
• The PayPal account must be set up in the Philippines.
• Remove your withdrawal limit on PayPal by verifying your credit card or bank account. This step should be completed before Cashing-In via PayPal to GCash.
• To cash in from PayPal, users must first link their PayPal account to GCash.

More information can be found here. I hope this helps!