Negative, again
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Balance Inquiry
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Hey @Joyce671,
Thank you for posting in the PayPal Community!
I am sorry to hear you are having issues with a payment to Microsoft.
If you want to view what billing agreements you have set up on your account, it is possible to do this.
From your web browser, here’s how to view the status of your recurring payment, subscription, or billing agreement:
- Click the Settings icon next to "Log out."
- Click Payments.
- Click Manage automatic payments.
From your PayPal app, here’s how to view the status of your recurring payment, subscription, or billing agreement:
- Tap your profile photo.
- Tap Automatic payments.
- Tap the subscription you want to view.
You should also have the option to update each billing agreements funding source here too.
For more information on resolving a PayPal negative balance, see: Why do I have a negative balance? (paypal.com)
I hope this helps, have a lovely day!
-Rebecca.
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