Negative, again

Joyce671
Contributor
Contributor
I bought something from Microsoft and I had money in my account so I thought it would be fine. PayPal charges me a week later when I didn’t have enough money which causes my negative. And it did it once again. Is it possible to set a payment date when I have money? My bank account negative charge goes up everyday I’m negative
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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hey @Joyce671

 

Thank you for posting in the PayPal Community! 

 

I am sorry to hear you are having issues with a payment to Microsoft. 

 

If you want to view what billing agreements you have set up on your account, it is possible to do this. 

 

From your web browser, here’s how to view the status of your recurring payment, subscription, or billing agreement:

  1. Click the Settings icon next to "Log out."
  2. Click Payments.
  3. Click Manage automatic payments.

From your PayPal app, here’s how to view the status of your recurring payment, subscription, or billing agreement:

  1. Tap your profile photo.
  2. Tap Automatic payments.
  3. Tap the subscription you want to view.

You should also have the option to update each billing agreements funding source here too. 

 

For more information on resolving a PayPal negative balance, see: Why do I have a negative balance? (paypal.com)

 

I hope this helps, have a lovely day! 

-Rebecca. 

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