My cart is linked to another PayPal account - But I did not link it

Anasta7iya
Contributor
Contributor

Hi,

 

I got the message -This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method.

But I did not linked it. Please inform me, who linked my card or delete it from stranger account. 

 

Anastasiya

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @Anasta7iya,

 

Welcome to the community and thank you for your post!

 

I do understand your concern with this. If you are receiving this error message, it would mean your card is currently or previously linked to another PayPal account. It is possible that it was previously linked to an old account belonged to you, or it is linked to a friend or family member. 

 

To have this reviewed, the best thing to do would be to contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope this helps!
 

- Rachel 

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