I am having issues adding my bank account to Paypal, help!

Poojan_Joshi
Contributor
Contributor

Hello Paypal community,

 

I am trying to add my Bank account to Paypal, initially Paypal deposited small amounts to verify but I did not receive any amounts in my Bank account and I purposefully entered wrong amounts to try adding my account again so hopefully Paypal sends the small deposits again to verify, but it gives me an error when I try to add my Bank account, I'm stuck, please help.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Poojan_Joshi 

 

Did you wait the 3-5 business days for the code to show on a bank account in India?

https://www.paypal.com/in/smarthelp/article/how-do-i-confirm-the-india-bank-account-linked-to-my-pay...

Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.
Do that 3 times with the first code and you would no longer be able to confirm your card or bank account that way.
The correct code would have been the second (or last) code you requested.

You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Poojan_Joshi
Contributor
Contributor

Thanks for the reply, @kernowlass 

 

I contacted the customer care and they helped me enter my bank account once again,

 

but I am stuck at 2 small deposits which Paypal sent but I did not received them at all, what should I do next?

 

Waiting for your reply, thanks.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Poojan_Joshi 

 

Again as per my first post have you waited the 3-5 business days for the deposits/code to show?


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