How do I get my refund to go to PayPal balance instead of bank account
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Not possible. Funds go back to original funding source used.
https://www.paypal.com/ca/smarthelp/article/refund-faq1212
”Bank account: your refund will initially go back to the PayPal balance before being auto swept back to the original funding source (bank). It may take up to 5 business days for the refund amount to appear on your bank account. If a refund is issued shortly after you paid, we'll try to cancel the transaction so you're never charged. If we're unable to cancel the transaction, the refund will be processed and sent to your bank account.”
No mention of the possibility to keep it in the PayPal balance. If you paid with PayPal balance then the funds will refund to the balance and remain.
Kudos & Solved are greatly appreciated. 🙂

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