‘Customer reference’ for making payment to PayPal wallet unacceptable to the bank

dtyt2009
Contributor
Contributor

I was trying to put money into my PayPal wallet.  PayPal says I must enter the sort code, account no., and customer reference exactly as stated on PayPal’s Web site.  I entered the customer reference exatly as provided by PayPal on my e-banking Web site, but my bank won’t let me proceed, saying it doesn’t contain 4 digits (while the one provided by PayPal only contains 3 digits).  Is anyone facing the same problem here?

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